Product

Working with your IT Support

By Mark House

30th may 2025

If you have IT support it might be a good idea to get them familiar with RM Compare as early as possible. They will know the peculiarities of your own context as well as having a good grounding in technology.

Roles and Permissions

You will probably want your IT support to be a Licence Centre Administrator. To do this they will need to complete the following steps

Register as a Session Creator against your Licence Centre by using your unique Licence Centre Code.
Make a Support Request to have their account upgraded to a Licence Centre Administrator (this is something right now that can only be done at RM Compare towers).

Introducing them to RM Compare

The best place to point them to is this Product Portal, and specifically the Help Centre.

Anything else?

We are used to talking to IT support. If they have any questions ask them to get in touch and we can work with them from that point.

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