Product

Licence Centre Upgrades

By Mark House

16th oct 2025

In this short blog we will explain how upgrades to and within Licence Centres work.

We describe a few of the key scenarios as shown below.

Scenario 1

In this Scenario we only have one user (User A) as it is a Free Trial. On request for an Upgrade a new RM Compare Licence Centre is created and User A is added as the Licence Centre Administrator.

The next time User A logs in they will be in the Licence Centre. They can invite other users to join them in the Licence Centre as Session Creators by sharing the Licence Centre Code and asking them to register.

Scenario 2

This Scenario is limited to some of our customers who have been with us for a long time, before we introduced the concept of Licence Centres. In this Scenario all 3 users are using RM Compare and have created sessions.

We would create a new Licence Centre for this customer and appoint one of the users to be the Licence Centre Admin (in this case User A). When user A next logs in they will be in the new Licence Centre and will see all of their sessions

To move Users B and C into the Licence Centre, User A would need to share the Licence Centre code and ask them to register. On log in they will be Session Creators and will see of their sessions.

Note! at this point they will not be able to see each others sessions only their own. However, new sessions created in the Licence Centre will be visible to other Session Creators (unless the Private Session button is used).

Scenario 3

In this Scenario Users A, B and C are in the Licence Centre which has Basic Edition permissions, features and functionality. A request has been made to upgrade to the Advanced Edition. No further action beyond the request to RM is needed - the new functionality is enabled and the next time any of the users log in they will be in the Advanced Edition in the same roles.

Group	Name	Domain	Expiration	Security	Purpose
necessary	csrftoken	compare.rm.com	365 days, 0:00:00	HTTP	Helps prevent CSRF attacks
necessary	_cf_bm	vimeo.com	1 day, 0:00:00	HTTP	Used to distinguish between humans and bots
preferences	wtm	compare.rm.com	365 days, 0:00:00	HTTP	Used to store users cookie preference choices
statistics	_ga	rm.com	365 days, 0:00:00	HTTP	Registers a unique ID used to generate statistical data on how visitor used the website
statistics	_ga_#	rm.com	365 days, 0:00:00	HTTP	Used by Google Analytics to collect data on user visits to the website
statistics	_hp2_#	rm.com	1 day, 0:00:00	HTTP	Collects data on the user's navigation and behaviour on the website
statistics	_hp2_id.#	rm.com	365 days, 0:00:00	HTTP	Collects data on the user's navigation and behaviour on the website
statistics	_hp2_ses_props.#	rm.com	1 day, 0:00:00	HTTP	Collects data on the user's navigation and behaviour on the website
statistics	vuid	vimeo.com	365 days, 0:00:00	HTTP	Collects data on the user's visits to the website
marketing	td	googletagmanager.com	0:00:00	HTTP	Used by Google Tag Manager to collect data on the user behaviour and interaction with the website
marketing	h	heapanalytics.com	0:00:00	HTTP	Collects data on the user behaviour and interaction with the website

Name	Domain	Purpose	Expiration	Security
csrftoken	compare.rm.com	Helps prevent CSRF attacks	365 days, 0:00:00	HTTP
_cf_bm	vimeo.com	Used to distinguish between humans and bots	1 day, 0:00:00	HTTP

Name	Domain	Purpose	Expiration	Security
_ga	rm.com	Registers a unique ID used to generate statistical data on how visitor used the website	365 days, 0:00:00	HTTP
_ga_#	rm.com	Used by Google Analytics to collect data on user visits to the website	365 days, 0:00:00	HTTP
_hp2_#	rm.com	Collects data on the user's navigation and behaviour on the website	1 day, 0:00:00	HTTP
_hp2_id.#	rm.com	Collects data on the user's navigation and behaviour on the website	365 days, 0:00:00	HTTP
_hp2_ses_props.#	rm.com	Collects data on the user's navigation and behaviour on the website	1 day, 0:00:00	HTTP
vuid	vimeo.com	Collects data on the user's visits to the website	365 days, 0:00:00	HTTP

Name	Domain	Purpose	Expiration	Security
td	googletagmanager.com	Used by Google Tag Manager to collect data on the user behaviour and interaction with the website	0:00:00	HTTP
h	heapanalytics.com	Collects data on the user behaviour and interaction with the website	0:00:00	HTTP

Licence Centre Upgrades

Scenario 1

Scenario 2

Scenario 3

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