Product

Training and support

We are with you all the way on your RM Compare Journey

Training

Online

Our comprehensive Help Centre is packed with information, video's and quizzes. One of the unique strengths of RM Compare is its commitment to openness. The entire product portal—including over 200 blog posts, detailed help articles, and feature documentation—is publicly available and not hidden behind a paywall. This means that everything you need to understand, explore, and innovate with RM Compare is accessible to both humans and LLMs (Eg. Chat GPT, Gemini, Co-pilot, Perplexity) alike.

Print

Choose from some our brilliant StepThru guides including:

Registration
Setting up and running a standard session
Interpreting and understanding your Standard reports

In-Person

Depending on your Product Part you may be eligible for in-person training either on-site or remote.

We also offer the following additional training parts

1 day workshop
3 Month Discovery Licence Centre

Support

Log a support request by choosing your provider (choose RM if you don't know!)

Group	Name	Domain	Expiration	Security	Purpose
necessary	csrftoken	compare.rm.com	365 days, 0:00:00	HTTP	Helps prevent CSRF attacks
necessary	_cf_bm	vimeo.com	1 day, 0:00:00	HTTP	Used to distinguish between humans and bots
preferences	wtm	compare.rm.com	365 days, 0:00:00	HTTP	Used to store users cookie preference choices
statistics	_ga	rm.com	365 days, 0:00:00	HTTP	Registers a unique ID used to generate statistical data on how visitor used the website
statistics	_ga_#	rm.com	365 days, 0:00:00	HTTP	Used by Google Analytics to collect data on user visits to the website
statistics	_hp2_#	rm.com	1 day, 0:00:00	HTTP	Collects data on the user's navigation and behaviour on the website
statistics	_hp2_id.#	rm.com	365 days, 0:00:00	HTTP	Collects data on the user's navigation and behaviour on the website
statistics	_hp2_ses_props.#	rm.com	1 day, 0:00:00	HTTP	Collects data on the user's navigation and behaviour on the website
statistics	vuid	vimeo.com	365 days, 0:00:00	HTTP	Collects data on the user's visits to the website
marketing	td	googletagmanager.com	0:00:00	HTTP	Used by Google Tag Manager to collect data on the user behaviour and interaction with the website
marketing	h	heapanalytics.com	0:00:00	HTTP	Collects data on the user behaviour and interaction with the website

Name	Domain	Purpose	Expiration	Security
csrftoken	compare.rm.com	Helps prevent CSRF attacks	365 days, 0:00:00	HTTP
_cf_bm	vimeo.com	Used to distinguish between humans and bots	1 day, 0:00:00	HTTP

Name	Domain	Purpose	Expiration	Security
_ga	rm.com	Registers a unique ID used to generate statistical data on how visitor used the website	365 days, 0:00:00	HTTP
_ga_#	rm.com	Used by Google Analytics to collect data on user visits to the website	365 days, 0:00:00	HTTP
_hp2_#	rm.com	Collects data on the user's navigation and behaviour on the website	1 day, 0:00:00	HTTP
_hp2_id.#	rm.com	Collects data on the user's navigation and behaviour on the website	365 days, 0:00:00	HTTP
_hp2_ses_props.#	rm.com	Collects data on the user's navigation and behaviour on the website	1 day, 0:00:00	HTTP
vuid	vimeo.com	Collects data on the user's visits to the website	365 days, 0:00:00	HTTP

Name	Domain	Purpose	Expiration	Security
td	googletagmanager.com	Used by Google Tag Manager to collect data on the user behaviour and interaction with the website	0:00:00	HTTP
h	heapanalytics.com	Collects data on the user behaviour and interaction with the website	0:00:00	HTTP